Last Updated: August 3, 2026
Thank you for choosing NextGen Peptides Lab. We are committed to processing and shipping your order as quickly and securely as possible. Please review our shipping policy before placing your order.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received and verified. Orders placed on weekends or public holidays will be processed on the next business day.
Please note that order processing times may be extended during periods of high order volume or due to unforeseen circumstances.
Shipping Destinations
We currently ship to eligible domestic and international destinations where our products may legally be sold and imported. Customers are responsible for ensuring that the products they order comply with all applicable laws and regulations in their country or region.
We reserve the right to refuse or cancel orders to locations where shipment is restricted or prohibited.
Shipping Methods
Shipping options and estimated delivery times are displayed during checkout. Delivery estimates are provided by the shipping carrier and are not guaranteed.
Estimated delivery times begin after the order has been processed and dispatched.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, shipping method selected, and the total weight of the order.
Any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country are the sole responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Please allow up to 24 hours for tracking information to become active after shipment.
Delivery Delays
While we strive to deliver orders promptly, delivery times may be affected by factors beyond our control, including:
- Weather conditions
- Customs inspections
- Carrier delays
- Natural disasters
- Public holidays
- Other unforeseen events
NextGen Peptides Lab is not responsible for shipping delays caused by the carrier or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply before the order can be reshipped.
We are not responsible for orders delivered to incorrectly provided addresses.
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us as soon as possible at contacto@nextgenpeptides-lab.com.
We will work with the shipping carrier to investigate the issue. Resolution may depend on the carrier’s investigation and shipping insurance policies.
Customs and Import Regulations
International customers are solely responsible for understanding and complying with all local import laws, regulations, licensing requirements, and restrictions.
Orders refused, seized, delayed, or destroyed by customs authorities are beyond our control, and refunds or replacements may not be available.
Research Use Products
All products sold by NextGen Peptides Lab are intended strictly for laboratory research purposes only. Customers are responsible for ensuring that any products ordered may legally be imported into their jurisdiction.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
NextGen Peptides Lab
Email: contacto@nextgenpeptides-lab.com
Address: 30 North Gould Street, Sheridan, Wyoming, United States
